Returns & Refunds
Last updated September 01, 2022 Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy. RETURNS All returns must be postmarked within ten (10) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. RETURN PROCESS To return an item, please email customer service at kabir@cevvanti.com to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address: Cevvanti Attn: Returns RMA # T-24/1, GROUND FLOOR, DLF PHASE 3, GURGAON - 122002, Haryana, India You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us. REFUNDS After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed. The amount will be refunded to our source account. EXCEPTIONS For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. Please Note the product must be undamaged. QUESTIONS If you have any questions concerning our return policy, please contact us at: 8750608381 kabir@cevvanti.com